Privacy Policy

    Effective date: January 2026

    Protection of Personal Data

    I. Basic Provisions

    The data controller pursuant to Act No. 18/2018 Coll. on the protection of personal data and the GDPR Regulation is CABLAB s.r.o., Company ID: 55558097, with registered office at Karpatské námestie 7770/10A, 831 06 Bratislava.

    Controller contact details:

    The controller processes personal data in accordance with applicable legislation and ensures its protection against unauthorised access or misuse.

    Personal data means any information relating to an identified or identifiable natural person.

    II. Sources and Categories of Processed Personal Data

    The controller processes personal data provided by the user through:

    • transfer booking form
    • driver registration form
    • contact form
    • email communication

    Processed data may include:

    • first and last name
    • email address
    • phone number
    • pickup location and trip destination
    • date and time of transfer
    • IP address and device technical data
    • language and user preferences

    III. Purpose of Processing Personal Data

    Personal data are processed for the purpose of:

    • processing transport orders
    • communicating with the customer
    • providing customer support
    • processing driver registrations
    • improving service quality
    • marketing communications (based on consent)

    The legal basis for processing personal data is:

    • performance of a contract
    • legitimate interest of the controller
    • consent of the data subject

    IV. Retention Period of Personal Data

    The controller retains personal data only for the period necessary to fulfil the purpose of processing.

    Order data

    maximum 10 years

    Marketing data

    until consent is withdrawn

    Technical website logs

    maximum 12 months

    After this period, personal data will be securely deleted.

    V. Recipients of Personal Data

    Personal data may be disclosed to the following entities:

    • hosting service providers
    • email service providers
    • map service providers
    • IT suppliers operating the website

    These entities process data only to the extent necessary to provide their services.

    The controller does not intend to transfer personal data to countries outside the European Union.

    VI. Cookies

    The CABLAB website uses cookies to ensure proper website functionality, analyse traffic, and improve the user experience.

    The user can manage or decline cookies through browser settings or the cookie banner.

    VII. Rights of the Data Subject

    The user has the right to:

    • access personal data
    • correction of inaccurate data
    • erasure of personal data
    • restriction of processing
    • data portability
    • object to processing
    • withdraw consent to processing

    A complaint may be filed with:

    Office for Personal Data Protection of the Slovak Republic

    Hraničná 12

    820 07 Bratislava

    VIII. Security of Personal Data

    The controller has taken appropriate technical and organisational measures to protect personal data, including server security, database protection, and communication encryption (HTTPS).

    Personal data are accessible only to authorised persons.

    IX. Final Provisions

    The controller reserves the right to update these terms. The current version is always published on the website.

    These terms take effect from: January 2026

    CABLAB s.r.o.

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